Residential

Electricity

Electricity for your home

We provide electricity to residents in:

New South Wales
Australian Capital Territory
Victoria
South Australia

Where does our electricity come from?
Traditionally, electricity has been generated from coal, a fossil fuel. However with growing environmental concerns over the effect of greenhouse gases and climate change, we are investigating alternate and renewable energy sources for our supply of electricity. These include the wind, sun and water.
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Get connected
Sign up now online here, call us on 13 23 56 or drop in to your local Customer Service Centre

Green Energy
Our countrygreen® range gives you the confidence of knowing that GreenPower (Government accredited renewable energy) is being purchased on your behalf.
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Pricing information
The NSW Independent Pricing and Regulatory Tribunal (IPART) has approved an increase in regulated retail electricity prices from 1 July 2011. More

Select from the links below for detailed pricing information on our electricity products:

Electricity Pricing Documents	Size	Date
Regulated Retail Price List 2011	806KB	01/07/11
Regulated Retail Price List 2010	194KB	01/07/10
Regulated Retail Electricity Charges	37KB	01/07/10
Residential Electricity Tariffs	41KB	01/07/10
Residential Electricity Tariffs (Far West)	36KB	01/07/10
Standing offer tariffs in all Victoria network areas for domestic customers - Victoria	111KB	01/01/12
Victorian Pricing Information	NA	NA
Default Contract Tariffs for South Australian Customers	18KB	15/04/10

Electricity Contract Documents	Size	Date
Standard Form Customer Supply Contract	271KB	01/03/11
Summary for Small Retail Customers of Standard Form Electricity Supply Contract	181KB	01/03/11
Your Electricity Terms and Conditions - NSW	228KB	20/04/11
Your Electricity Terms and Conditions - ACT	305KB	20/04/11
Your Electricity Terms and Conditions - Vic	921KB	01/01/12
Purchase Agreement for Electricity Generated by Small Generation Units for Market Contract Customers – Victoria	347KB	03/07/08
Pricing for the purchase of small renewable generation - Victorian customers only	15KB	03/07/08
Electricity (Retail Billing Guaranteed Service Level Scheme) Code made under the Electricity Act 1994 (Qld) - Queensland customers only	NA	19/09/08
Standing offer - Victorian customers only	103KB	01/01/09
Customer Charter for domestic customers - Victoria	160KB	01/01/09
Transitional Feed-In Agreement for Solar Energy Facilities	205KB	29/02/12