Your Account

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Reconcile your account online, quickly and easily by selecting the option that most applies to you:

Change my details

Update your account details online, quickly and easily:

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Check your energy usage

Monitor and check your energy use online.

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Concessions

If you hold a pension card, it is likely you are eligible for concessions. Please select from the following to find out what concession options are available in your State:

Payment difficulties

No matter what your circumstances, there are times when financial hardship might affect you and your family.

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Connect/disconnect

Manage all aspects of your connection/disconnection right here:

Purchase countrygreen®

Help us help the environment, by adding countrygreen® to your account.

How to read your account

Unsure how to read your account? Have a question about your information?

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Efficiency calculator

This handy energy and water calculator can help you get an indication of areas in which you could be using your energy and water more wisely.

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energy efficiency calculator

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