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South Australia

In SA, Country Energy provides the following concessions which are funded by the SA Government:

Concession Type	Eligibility
Pension Concession The SA Government offers a pensioner energy rebate of $120 per year to cover electricity and gas accounts. This rebate is only payable on the principle place of residence. The rebate is calculated on a daily basis and will appear on your electricity account as a separate line item. You must be listed as the current electricity account holder to be eligible. Pensioner application forms can be acquired by phoning the SA Concessions Hotline on 1800 307 758 or sending an email to concessions@dfc.sa.gov.au.	Pensioner customers Centrelink Pension Card Department of Veterans' Affairs Pension Card Department of Veterans' Affairs Pension for War Widows or War Widowers or a Disability Pension at the "totally and permanently incapacitated" (TPI) or "extreme disablement adjustment" (EDA) rates (as shown on the Repatriation Health Card i.e. the "Gold Card"). New Zealand or British War widow pension SA State Concession Card Commonwealth Seniors Health Card Criteria listing The electricity account must be in the name of the customer seeking the concession; The electricity account must be for the customer's principal place of residence; and There is no one living with the customer who is not a spouse, partner or a dependant* who has an income of $3000 or more per year which is not a benefit or pension from Centrelink of the Department of Veterans' Affairs. where a dependant is defined to include: The customer's spouse or partner; A child under 16 years of age; A child 16 -18 years of age in receipt of a Youth Allowance from Centrelink; and A child 16 – 24 years of age in full time education in receipt of Youth Allowance, Austudy, or Abstudy from Centrelink. Beneficiary customers Newstart Allowance Youth Allowance Widow Allowance Sickness Allowance Partner Allowance Special Benefit Parenting payment partnered New Enterprise Incentive Scheme Community Development Employment Program Criteria listing The electricity account must be in the name of the customer seeking the concession; The electricity account must be for the customer's principal place of residence; The customer must have either a spouse, partner and/or children (dependant) living with the customer; and There is no one living with the customer who is a spouse, partner or a dependant who has an income of $3000 or more per year which is not a benefit or pension from Centrelink or the Department of Veterans' Affairs. *where a dependant is defined to include: The customer's partner or spouse; A child under 16 years of age; A child 16 – 18 years of age in receipt of Youth Allowance from Centrelink; and A child 16 - 24 years of age in full time education in receipt of Youth Allowance, Austudy, Abstudy and Centrelink.
Life Support In SA there is no life support concession offered by Retailers. This concession is handled by some of the medical centres who will actually read the customer's meter. Any queries regarding a concession should be directed to either your medical practitioner or to the hospital that has supplied the life support machinery. Customers will be supplied with a life support notification form that must be completed and returned to us with a medical certificate attached. The life support general enquiries contact telephone number is 13 12 61 and the faults and emergency contact number is 13 13 66.

Concession Type

Eligibility

Pension Concession

The SA Government offers a pensioner energy rebate of $120 per year to cover electricity and gas accounts. This rebate is only payable on the principle place of residence.
The rebate is calculated on a daily basis and will appear on your electricity account as a separate line item. You must be listed as the current electricity account holder to be eligible.

Pensioner application forms can be acquired by phoning the SA Concessions Hotline on 1800 307 758 or sending an email to concessions@dfc.sa.gov.au.

Pensioner customers

Centrelink Pension Card
Department of Veterans' Affairs Pension Card
Department of Veterans' Affairs Pension for War Widows or War Widowers or a Disability Pension at the "totally and permanently incapacitated" (TPI) or "extreme disablement adjustment" (EDA) rates (as shown on the Repatriation Health Card i.e. the "Gold Card").
New Zealand or British War widow pension
SA State Concession Card
Commonwealth Seniors Health Card

Criteria listing

The electricity account must be in the name of the customer seeking the concession;
The electricity account must be for the customer's principal place of residence; and
There is no one living with the customer who is not a spouse, partner or a dependant* who has an income of $3000 or more per year which is not a benefit or pension from Centrelink of the Department of Veterans' Affairs.

*where a dependant is defined to include:

The customer's spouse or partner;
A child under 16 years of age;
A child 16 -18 years of age in receipt of a Youth Allowance from Centrelink; and
A child 16 – 24 years of age in full time education in receipt of Youth Allowance, Austudy, or Abstudy from Centrelink.

Beneficiary customers

Newstart Allowance
Youth Allowance
Widow Allowance
Sickness Allowance
Partner Allowance
Special Benefit
Parenting payment partnered
New Enterprise Incentive Scheme
Community Development Employment Program

Criteria listing

The electricity account must be in the name of the customer seeking the concession;
The electricity account must be for the customer's principal place of residence;
The customer must have either a spouse, partner and/or children (dependant) living with the customer; and
There is no one living with the customer who is a spouse, partner or a dependant* who has an income of $3000 or more per year which is not a benefit or pension from Centrelink or the Department of Veterans' Affairs.

*where a dependant is defined to include:

The customer's partner or spouse;
A child under 16 years of age;
A child 16 – 18 years of age in receipt of Youth Allowance from Centrelink; and
A child 16 - 24 years of age in full time education in receipt of Youth Allowance, Austudy, Abstudy and Centrelink.

Life Support

In SA there is no life support concession offered by Retailers. This concession is handled by some of the medical centres who will actually read the customer's meter. Any queries regarding a concession should be directed to either your medical practitioner or to the hospital that has supplied the life support machinery.
Customers will be supplied with a life support notification form that must be completed and returned to us with a medical certificate attached.

The life support general enquiries contact telephone number is 13 12 61 and the faults and emergency contact number is 13 13 66.

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