my account
energy.web my bill explained pay my bill
direct debit
easy pay payment difficulties questioning my bill concessions country support deregulation
my services
energy efficiency
environment
safety
my meter
moving home
my newsletter

enjoy the convenience of Direct Debit

Direct Debit makes paying your Country Energy account simple. It costs you nothing to set up, and you can pay directly from your bank, credit union or building society. No more writing cheques, arranging fund transfers or visiting authorised payment centres. Once you’ve set up your preferred Direct Debit arrangement, your energy account virtually take care of themselves. You can choose from three options: To switch to direct debit you can call 13 23 56 or you can arrange your Direct Debit Request (DDR) online by clicking here.

View the Direct Debit Request (DDR) Service Agreement.

safety information
Download a copy of our brochure to assist in the safe use of natural gas appliances.
Click here

safety information
Always make safety your number one priority
Read more