dial before you dig

'Dial before you dig' is a free, not for profit service that aims to protect Australia's underground pipes and cables.

Country Energy is a member of the 'Dial before you dig' service for our gas network.

your responsibilities

Did you know that you could be held responsible for any damage caused to underground networks? So next time you are planning to do some digging or excavating, you should contact both 'Dial before you dig' and Country Energy, to determine if there are any underground pipes and/or cables present.

This service is important for Country Energy's regional customers as damage can be caused by equipment typically used by farmers and fencing contractors.

how to contact dial before you dig

By calling a Country Energy representative on 13 23 56 you will be able to check whether or not the area you intend to dig is near any underground electricity cables.

You can contact 'Dial before you dig" or make an enquiry about gas pipeline locations in one of the following ways:

• Telephone - Dial 1100
• Fax - 1300 652 077

For more information on the service or to submit an online enquiry, visit the 'Dial before you dig' website.

'Dial before you dig' aim to get back to you within two business days with an answer to your enquiry.

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