payment options

Country Water has the following payment options for residential & small business customers.

Direct Debit

Direct Debit makes paying your Country Water bill simple by enabling you to arrange automatic transfers from your bank, building society or credit union.

For more information about the options available to you please phone 13 23 56 or click here to organise your direct debit online.

Bpay

To use BPAY, contact your financial institution and ask for access to their telephone or Internet banking service.

Once you have access to the service, you simply:

1. call your financial institution's phone banking service or visit their Internet site
2. quote the BILLER CODE found in the BPAY box on your bill
3. quote your reference number found in the BPAY box on your bill
4. quote the amount you wish to pay

Your financial institution then transfers the funds from the nominated account straight to Country Water - on the day you nominate.

online by credit card

You can use this site’s secure bill payment facility to pay by Bankcard, Mastercard or Visa. You will need to have your most recent Country Water bill or account details handy. A $3000 transaction limit applies.

by telephone

Use your credit card to pay by phone from anywhere in Australia by calling 1300 136 232 and have your bill and credit card handy.

by mail

Simply tear off the payment slip on your account and send with a cheque or your credit card details to the address shown on your account.

in person

Visit your Country Water Customer Service Centre, Australia Post , any newsagency displaying BillEXPRESS, or any of our local payment agents displaying the Country Water agent's sign. Please make sure you don't forget to take along your current payment notice or payment card.

There may be valid reasons behind a seemingly high bill.

Read more

We have provided several ways that can help you determine where your water is being used.

Read more