

Country Energy is one of Australia's largest energy providers. We are also:
One of Australia's strongest regional businesses- Around 4,500 employees in 146 customer and field service centres, eight regional offices and four business centres in Sydney, Melbourne, Brisbane and Newcastle.
- A decentralised regional management structure responsive to local priorities and achieving consistently strong customer satisfaction levels.
- A leader in safety, with the lowest Lost Time Injury Frequency Rate (LTIFR) of any New South Wales electricity distributor.
Operator of Australia's largest electricity network
- Around 200,000 kilometres of powerlines and 1.4 million power poles spanning diverse terrain and climatic conditions from subtropics to alps and plains.
- Investing almost $4 billion between 2009–2014 to further strengthen and grow the network, doubling the previous five year network investment of $2.1 billion.
- Transforming the electromechanical network into a responsive digital Intelligent Network to improve reliability, support the growth of renewable energy and make energy efficiency simpler for customers.
A national energy retailer
- More than 800,000 customers spread across New South Wales, Victoria, Queensland, South Australia, Tasmania and the Australian Capital Territory.
- Competitive energy offers and value added services include renewable energy, LPG, energy efficiency advice, and flexible payment options.
Strengthening communities
- Created more than 740 new apprenticeships since 2001 with plans to employ a further 90 apprentices in 2010.
- One of the largest direct employers of Indigenous apprentices in New South Wales with more than 100 Indigenous apprenticeships and traineeships created since 2001.
- Opened 49 new customer and field service centres since 2001, restoring local service levels.
Environmentally responsible
- A major purchaser of solar, hydro and wind energy.
- Provides expert energy and water management solutions including Australia’s first comprehensive Intelligent Network Research and Demonstration Centre.
Find out more
Download our annual report
Read our policies
Find out about our corporate responsibility
Review regulatory information
Information on the NSW Government's proposed changes to the retail business





