Home / Your Account / How To Read Your Account

 A guide to understanding your bill

If you have a residential account with us:

We have created this downloadable brochure: How to Read your Residential Account (157KB, PDF)

If you have a business account with us:

View our interactive demonstration

Greenhouse gas emissions

You may notice on the energy usage graph we now include the greenhouse gas emissions that are created by your energy consumption. This is to highlight the fact that by reducing your energy usage you not only reduce your bill, you also help the environment. For more information on greenhouse gases and ways you can reduce your impact on the environment check out one of our green pages or http://www.greenhousegases.gov.au/.

Your Account Frequently Asked Questions