Depending on the nature of your enquiry or the issue you want to communicate you can choose one of the following options. If your enquiry does not fit into one of these categories, please select 'General enquiry' from the list.

Country Energy values your feedback and is committed to resolving matters in a fair and equitable manner.

You can expect a response to your concerns within two business days or your matter will be escalated to a Senior Manager. Should you have any concerns with the manner your correspondence was handled, please call our Customer Comments Line on 1800 683 132.

PHONE

International callers: please dial your country's international call access code, then + 61 +13 23 56. Overseas calls will be charged at the country of origin's normal International rates.

Country Energy
PO Box 718
QUEANBEYAN NSW 2620

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Drop into one of our Customer Service Centres.